Services and Facilities
The personal touch that makes your stay memorable
Complimentary services and facilities
- The reception desk is open between 08:00-20:00 Monday to Friday and 10:00-18:00 on Saturdays and Sundays. Check-in is between 14:00 and 18:00 Monday to Saturday. Check-in outside these hours and at weekends is by appointment only, giving at least 24 hours notice. Check-out is before 12 noon.
- We service your flat weekly during stays of 7 days or more.
- Passenger lift to all floors
- Wheelchair access to 3 Bedroom Curzon Suite apartment
- Entryphone system
- Safe in each apartment
- Scan services at Reception
- Wi-Fi
- The latest Samsung 55 inch 4K smart TVs with Chromecast technology
- Fridge/Freezer, cooker, dishwasher, washing machine, iron, ironing board and hairdryer
- Toiletries
- Tea, coffee and biscuits
- Air cooling system
- Baby cot, high chair, bottle steriliser and toys (on request)
- Dog bed, bowls and toys (on request)
- Extra bed (on request)
- Storage service for regular guests
Chargeable items, services and facilities
- Daily newspapers
- Welcome hampers
- Flowers, champagne and chocolates (or other treats of your choice)
- Airport transfer
- Private on-site secure underground parking with direct lift access (£50 per day)
- Additional housekeeping (£45 per service)
- Laundry and dry cleaning (external service)
- Additional occupancy – £72 per extra guest. Please note that maximum room occupancy is four.
- Dog walking and dog sitting services available. Please let us know your requirements so we can book this for you.
Satisfied Guests
Great stay for business in a very central location. The apartment was perfectly equipped, a great size and very quiet. The layout and furnishings in the apartment were well thought through and really suited my needs. The team are so happy, accommodating and caring I simply cannot fault their service. A cheery hello and good bye every time I saw them and offers of local advice or help with any task.
I highly recommend this hotel to any business traveller.
Visited 9 Hertford Street with my dog. Susanna at the front desk was extremely helpful, and nothing was too much trouble. My apartment had all the facilities one would expect and even a welcome toy and message for my dog waiting for him! The standard of cleanliness was impeccable, and the furnishings all looked as if they had been freshly cleaned. Building was quiet and peaceful. Parking was available under the building which was an added convenience. Thoroughly recommend, will be back.